How are banks managing the challenges of digital transformation? What do monetary establishments must do with a view to be sure that new digital initiatives are aligned with buyer preferences and wishes?
On this Streamly interview, Finovate Senior Analysis Analyst Julie Muhn sits down with Milton Santiago, International Head of Digital Options at Silicon Valley Financial institution. The 2 focus on the financial institution’s present digital transformation and the function of enabling applied sciences like AI in enhancing the shopper expertise, amongst different subjects.
“What excites me probably the most about what’s occurring in our financial institution is the truth that we proceed to speculate, we proceed to focus actually on what our prospects must develop their companies and to achieve success at a wide range of life phases: be it at small inception the place possibly it’s simply you and me as a startup to the place we’ve gone by means of a number of rounds of funding, or we’re a big firm that can also be publicly traded. Our wants are being met by the identical monetary group, no matter our measurement.”
Silicon Valley Financial institution (SVB) serves most of the most progressive corporations and traders on this planet. A division of First Residents Financial institution, SVB offers business and personal banking companies to people and corporations in industries starting from expertise and healthcare to non-public fairness and enterprise capital. With 70% of the 2024 Forbes Cloud 100 amongst its prospects, SVB is headquartered in Santa Clara, California.
Milton Santiago has labored for Silicon Valley Financial institution for greater than six years and is at present International Head of Digital Companies. On this function, he’s accountable for creating end-to-end omni-channel and API experiences and options for startup (Pre-Sequence A) and mature corporations, alike. Santiago can also be a veteran business speaker on subjects together with safety and fraud, cell and rising funds, huge knowledge, and innovation.
Photograph by Pixabay
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